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Rising chair safety: seven habits for trouble-free use

Care · 4 minute read

Prepared and checked by Comfort & Recline showroom team.

The short answer

Keep the chair’s moving area and power cable clear, use the handset from a stable seated position and stop if movement becomes jerky or the electrics appear damaged. Anyone who remains unsteady during transfers should seek help and ask an occupational therapist for advice.

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Hollingwell Standard Cloud Zero chair in Bison Storm fabric, front view
A real showroom example: Hollingwell Cloud Zero. The photographs show the exact chair currently listed.

Who this guide helps

For anyone using or caring for a powered rising chair, including relatives checking a home before the chair arrives.

Give the chair room to move

A riser recliner moves further than it sits: footrests extend forward, backs recline backwards and the whole seat rises.

Keep the zone the chair sweeps through clear of furniture, fires, radiators and trailing items, and check that clearance every time the room is rearranged.

Loose rugs and trailing cables near a chair that moves are the two most common household trip hazards; both are cheap to fix.

Respect the cables

Route the power cable along the wall, not under the carpet or through the chair’s moving zone. Unplug by the plug, not the lead, and look over the cable occasionally for kinks or damage, especially if the chair sits near a walkway.

Sit down and stand up deliberately

Use the rise action deliberately and follow the manufacturer’s instructions. During the rise, sit square in the seat with feet supported until stable, then stand only when it feels safe.

If the user feels unsteady, dizzy or unwell, they should stay seated and call for help rather than risk a fall. A pendant alarm or phone within reach of the chair is sensible for anyone living alone.

  • Fully lower before sitting; fully rise before standing
  • Feet flat and seated square before rising
  • Keep a phone or alarm within reach
  • Stop and call for help if anything feels wrong

Mind the handset

Keep the handset on its cradle or clipped where the manufacturer intends, not on the seat where it can be sat on, and not dangling where it can be caught by the action.

Show every regular user the reset button first; it is the one that solves most surprises.

Know the warning signs

Grinding noises, jerky movement, a handset that needs pressing twice, or any burning smell are reasons to stop using the chair and unplug it.

Describe the symptom, the model and when it started when you call for a repair; photographs of the handset and the chair’s label speed up diagnosis.

Our repairs page explains what to tell us so the first visit is usually the only visit.

Your showroom checklist

  • Keep the full movement zone clear
  • Route the cable away from feet and mechanisms
  • Keep the handset where it cannot be trapped
  • Place a phone or alarm within reach
  • Stop for jerky movement, damage or burning smells
  • Seek professional help for unsafe transfers

Sources and further reading

Chairs to explore

These photos show individual chairs in our showroom. Call Scott to confirm price and availability.

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