Handsets and controls
Say which buttons respond, whether any light shows and if the chair still moves in one direction.
Recliner chair repairs in Birmingham
Powered, manual and riser recliners
If your chair has stopped moving, is stuck open or no longer feels right, start with a call to Scott. We’ll help identify the chair and fault, then confirm whether a repair is practical and what happens next.
Scott and his dad Chris outside their Kings Heath shop in 1999
The short answer
Can a recliner chair be repaired?
Often, yes—but we need to identify the chair and diagnose the fault. A handset or cable problem is different from a worn mechanism, frame issue or damaged upholstery, and replacement parts are not universal.
Call Scott and send clear photos so we can discuss whether a repair makes sense. Please call before bringing your chair to our Kings Heath showroom.
Faults worth asking us about
These symptoms do not prove which part has failed. They are the details we need for an initial assessment.
- A powered chair will not move or only moves in one direction
- The handset, buttons or built-in switch work intermittently
- The transformer light is off or a visible cable looks trapped
- A manual handle or release cable no longer engages
- The footrest is stuck, uneven or will not close normally
- The chair judders, makes a new noise or stops part-way
- The seat, frame or upholstery no longer feels supportive
A visual guide
Show us the control and the way the chair moves
Controls and actions vary even between similar-looking recliners. These are genuine showroom chair photographs; your chair may use a different handset, switch or mechanism.
Built-in switches
A close, well-lit photograph helps identify the switch layout without guessing from the chair name alone.
Manual actions and footrests
Show the chair open and closed if it is safe to do so, and tell us whether the action catches, leans or sticks.
What to photograph before you call
Good photographs can save a round of guesswork. Do not tip, lift or dismantle the chair to find a label or part.
- 1The full chair from the front and side
- 2The handset, buttons or manual release handle
- 3The transformer and visible plug connections
- 4Any maker, model or serial label you can see safely
- 5The exact area that is damaged or not moving correctly
Also note the make and model, whether the chair is powered or manual, when the fault began, any lights or new sounds, your postcode and whether the chair is stuck open.
Safe first checks—then stop
Follow the handbook supplied with your chair. Keep people, pets, cables and objects clear of moving parts. You can check that the wall socket is on and that visible plugs are seated, but never force, dismantle or adjust the mechanism yourself.
Stop using the chair if you see damaged wiring, smell burning, notice unusual heat, hear grinding or find liquid near the electrics. Unplug it only if it is safe to reach the socket.
For Celebrity chairs, see the manufacturer’s official recliner safety guidance. You can also read our powered recliner care guide.
What happens next
Help us assess your repair in four steps
- 1
Describe the fault
Call Scott with the symptoms, make, model and postcode.
- 2
Share clear photographs
Show the whole chair, its controls, visible labels and the problem area.
- 3
Confirm the repair route
We will explain whether we can help, what else is needed and how parts affect the next step.
- 4
Compare sensible options
If repair is unavailable or poor value, you can compare current chairs without pressure.
Repair first, replace when it is sensible
Honest advice beyond the fault
A repair can be the right answer when the chair still fits well and a suitable part is available. If several areas are worn, the part is obsolete or the chair no longer supports the user properly, comparing a replacement may be the better decision.
Scott can show you photographed chairs that are currently listed, explain the difference between manual, single-motor, dual-motor and Cloud Zero actions, and arrange a free home demonstration within 25 miles of the Kings Heath showroom.
Questions, answered
Recliner repair FAQs
Can you help with an adjustable bed repair?
Yes, you can ask us about adjustable beds too. Tell us the make, model, fault and your postcode. We’ll check whether we can help and discuss parts, cost and timing before any work is arranged.
Do you repair electric and riser recliner chairs?
Please call with the make, model and symptoms. Whether we can help depends on the chair, the fault, parts availability and your location, so we confirm each repair individually.
Can you help with a manual recliner?
We can discuss problems with handles, release cables, footrests and mechanisms. Send clear photos and tell us what happens when you use the handle.
Can I ask about a chair I did not buy from you?
Yes. Tell us the make, model and fault, and we’ll let you know whether we can help.
Do you carry every replacement part?
No. Handsets, transformers, motors, cables and mechanisms are model-specific, and older parts may be unavailable. A photograph of the chair and any readable label gives us the best starting point.
Do you repair recliners at home?
Please call before moving your chair. Send photos and your postcode so we can discuss the fault and whether a home visit is possible.
How much will a recliner repair cost and how long will it take?
It depends on the fault, parts needed and your location. Tell us about your chair so we can explain the next step and what may affect the cost and timing.
What if my chair is still under guarantee?
Contact the original retailer or manufacturer before arranging independent work. They can confirm what the guarantee covers and whether another repair could affect it.
When is replacing a recliner more sensible than repairing it?
Replacement may be worth comparing when important parts are unavailable, several areas are worn, the chair no longer fits the user well or the repair would not offer sensible value. Scott can explain the options without pressure.
Start with the chair, the fault and your postcode
Call Scott on 0121 693 9238. If the chair is stuck open or unsafe to move, say so at the start of the call.
Personal help from Kings Heath
Let’s find what feels right.
Speak to Scott about a chair, bed, stairlift, repair or showroom visit.
Family business since 1999Mon–Sat 10am–5pm19 York Road, Birmingham B14 7SA