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Trying a riser recliner before you buy: the showroom checklist

Choosing · 4 minute read

Prepared and checked by Comfort & Recline showroom team.

The short answer

Allow at least ten unhurried minutes in each shortlisted chair. Check the fit first, then operate every movement yourself and repeat the rise action. Use your normal sitting position, not a showroom pose, and confirm the details of the exact chair before leaving.

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Hollingwell Standard Cloud Zero chair in Bison Storm fabric, front view
A real showroom example: Hollingwell Cloud Zero. The photographs show the exact chair currently listed.

Who this guide helps

For chair users and relatives who want a calm, repeatable showroom test instead of relying on appearance or a quick sit.

Sit for ten minutes, not ten seconds

A chair reveals itself slowly.

Pressure points, back support and head position only become obvious after several minutes, so sit properly in each shortlisted chair: shoes off if you can, hands off the arms, and let the body settle before judging.

Bring the book, tablet or TV habits with you mentally: sit as you would sit on a Tuesday evening, not as you think a showroom expects.

Run the full action, twice

Operate the handset yourself through every movement: back, footrest, seat tilt if fitted, and the full rise to standing. Do it twice.

The first cycle is about learning the buttons; the second is about feeling the movement and listening for anything rough.

Finish back in the seated position using reset, because that is the movement you will use most.

  • Every button pressed, including reset
  • Full rise to standing, twice
  • Movement felt at the slowest points
  • Handset judged for grip, weight and clarity

Check the fit against the person

Feet flat, knees roughly level, lower back supported, head neutral. Then stand up and sit down three times without using hands unless you would normally need to.

If the intended user cannot attend, measure them at home first and bring the numbers.

Ask the questions that matter

Confirm the exact model, size, action and cover in writing, and with it the lead time, delivery arrangement, guarantee terms and VAT relief position.

Ask what happens if the chair does not suit after a week at home; the answer tells you a lot about the retailer.

At Comfort & Recline every question is answered about the photographed unit itself, and price and availability are confirmed with Scott before any order.

Bring what you need

Room measurements, doorway widths, the user’s measurements and a phone for photographs make a showroom visit decisive. A tape measure and the intended user beat any amount of online research.

Your showroom checklist

  • Bring the intended user whenever possible
  • Sit naturally for at least ten minutes
  • Check feet, knees, back and head position
  • Operate every movement yourself twice
  • Judge the handset for grip and clarity
  • Confirm model, size, action, cover and condition

Sources and further reading

Chairs to explore

These photos show individual chairs in our showroom. Call Scott to confirm price and availability.

Personal help from Kings Heath

Let’s find what feels right.

Speak to Scott about a chair, bed, stairlift, repair or showroom visit.

Family business since 1999Mon–Sat 10am–5pm19 York Road, Birmingham B14 7SA

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0121 693 9238

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